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Hi, I'm Kijaffa

Founder and CEO, KZ Hall Consulting

I started this agency in 2021 after closing a fruitful career in higher education. While I am proud of my achievements in higher ed, I should have realized sooner that my heart belonged in marketing when my side quests with the marketing department became a place of joy. I honed my marketing chops building email marketing systems, developing targeted campaigns, and integrating social media into communication plans right along side my admissions and enrollment management work. 

 

Today, along with a network of talented collaborators, I am using my talents to create marketing strategies that reflect the TRUE business experience: contained budgets, competing priorities, sometimes steep learning curves, and celebrating small wins along the way. I believe marketing is doable, your goals are achievable and momentum is sustainable when the plan is designed to fit YOU. 

 

My mother would be happy to see that my many years of schooling (BBA in Business, MBA in Strategic Management, certifications in learning design and digital marketing, and extended studies in organizational leadership) are being put to good use! I am all for sharing knowledge with the community and love that I get to connect with other business owners through my award-nominated podcast Coffee and a Notepad, my online community for leaders Musings Worth Mentioning, and my facilitation and speaking engagements. 

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At the end of the day, I have one main goal: to help you build a marketing ecosystem that feels honest, doable, and aligned with your business. So you can be seen, stay sustainable, and keep serving your people well.

Rayna

"Kijaffa is one of the best Strategists I have ever met and working with her has been uplifting and empowering. She was patient, professional, and compassionate all the while being an accountability partner."

Highlights

Ancestors Dream Apothecary

Email Marketing | Systems Development

Ancestors' Dream Apothecary wanted to deepen engagement around herbalism education and products with their community without relying on more social media. We developed an email‑first strategy that included a sustainable newsletter cadence, segmentation and tagging to organize audiences by interest and behavior, and automated email journeys tailored to key business scenarios. We also integrated their tools and systems so client data could be captured, stored, and used more accurately.

 

Results: After implementation, Ancestors Dream Apothecary saw email opens and engagement rates consistently outperform industry averages and a received a noticeable increase in website purchases. They also were able to more effectively share about coming events and product releases via email and the website. 

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Opulent Skin Suite

Website redesign | SEO | Data Analytics

Opulent Skin Suite had a goal of increasing bookings for their spa services each week.  We developed a strategy that focused on optimizing their website as their primary growth channel. This included refreshing visuals and copy, improving on‑page SEO across key pages, and setting up analytics to better understand how visitors were moving through the site.

 

Result: The suite's Google rankings improved to appearing within the top five results for their area. They also saw an increase in organic traffic, and they gained clearer insight into what potential clients were most interested in. This allowed them to explore  expanded hours for core services and additional website adjustments to respond directly to those visitor interests.

Maddy Day & Associates

Brand Redesign | Newsletter Development

Maddy Day & Associates needed support for their rebranding shift from a change management consulting agency to a resource hub for leaders in the social impact space. As a first phase of the strategic shift, we developed and launched a digital marketing strategy centered on a biweekly email newsletter.  we specifically targeted social impact leaders via coordinated promotion via LinkedIn and word of mouth referrals.

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Result: The newsletter reached its three‑month subscriber goal by the second issue and with continued growth. The newsletter's average open rate remained above 50%, providing a solid foundation for MDA’s broader rebrand plans.

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